Xbox Live cannot be understood. (The support of Microsoft also :. )

Original article is here. http://blog.kamikura.com/archives/52

Original Post date: November 26, 2007

Translate by Excite Translate

It keeps using Xbox Live in the beta version age. It kept buying Xbox 360 at the release date, the account being shifted of course, and it using it.
However, because the behavior of the account had become amusing recently, it inquired of Microsoft.

The symptom is a point that the Gold membership during the year of Xbox Live was changeable without permission in month. Not revokable thing because of error when this will be changed in year.

I knew several months this phenomenon. However, because the support was a rest on the weekend, what lent when troublesomely carving it.

When a variety of having examined it, the thing to have deleted Windows Live ID in the mail address that I had registered with Xbox Live 1 or 2 years ago seems to be a cause.

Windows Live ID did not start immediately after the Xbox Live beginning of service, and I do not understand whether it was such complex service before one is aware well.

When the credit card number was changed during half a year, it was especially unquestionable.
It was shifted from membership to membership during year during month when the price was high while it did not know.
The user is a situation that not revokable is strange in membership during year when the price is low.

Windows Live ID in the mail address when registering with Xbox Live was registered again because it was reluctant. The password is set as well as at that time.

It cannot be registered as Gemertag of Xbox Live.
The setting of the game player tag is also impossible by the setting of the account of Xbox 360 screen.
Anyway, the secession of the Gold membership is besides impossible because anything cannot be done except keeping things as they are though it can be done by hand power when hearing it from the support of Microsoft.

Moreover, if it is not one set of Windows Live ID and Xbox, that consists of three point unit as the game player tag and the password, Xbox Live cannot be used.
However, even if Windows Live ID disappears, it keeps taking money. This is a convenient system of collecting money for Microsoft.

It is necessary to be able to do as a consumer.

  1. It keeps enduring the account that cannot do anything this time by hand power with keeping things as they are.
  2. The Gamertag with which memories are blocked is thrown away, and the Gemertag of the current is made newly.

Microsoft’s system of security is strong also in Xbox Live for the consumer , for example, Windows Vista developed at the security development life cycle.
In a negligent system, the system adopts and operating ID by hand power though it puts away by some means by hand power when the user does a strange without permission thing this time adopts an impossible system.
This was proven by this matter. Microsoft is very a reliable business.

Thus, because strong security is shown off, Windows Server 2008 that is next year’s core product can be expected even with the product that the child also uses.
Especially, the defense ministry etc. that value security will introduce it.
Might be sure it to be assumed it is the best for the system of the field where the Public prosector Office like the golf entertainment management system etc. are not allowed to touch either, and to examine the introduction.

Moreover, the purpose is also for the product for the consumer, and making the telephone support connected directly with the user a rest on the weekend only on the weekday to feel rested, to make the staff near and ordinary user’s senses on the weekend, and to maintain a wonderful system of the support.
It is a workplace environment under which it works easily for the staff, and it is not possible to sleep by directing one’s steps to the game section of Microsoft because it makes it to the excuse to call bludging for the ordinary user.

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